I meant to blog about this last week but was waylaid. We’ve received one of our most flattering reviews ever.
Mary Portas is one of UK retail’s most famous names. Credited with establishing Harvey Nichols’ fashionable credentials she now works as a retail adviser and broadcaster, and is well known for her “Mary Queen of Shops” TV series.
Mary’s review of our St Johns Wood store is flattering not only because of her obvious expertise in the “technical” aspects of retail. Mary ranks service above all else in retail, and in getting to know the team in St Johns Wood she has discovered Majestic’s biggest strength. So well done Ben. I’d like to think many of our customers have enjoyed similar revelations across our 150 stores.