Wednesday 25 March 2020

Majestic Doors To Stay Closed To Walk In Public

By Jack Merrylees

An update below on why we have decided to remain closed at this time:

This morning the government clarified that bottle shops and drinks retailers can stay open, under current lock down guidelines. Here is the statement for clarification:

“All notable retailers with the exception – inc. Off-licences and licenced shops selling alcohol, including those within breweries(https://www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance) .  

We still believe the right thing for our colleagues is to keep our doors closed to customers at this time, however. Therefore Majestic will be closed to walk in customers until further notice, to help us to keep our people safe, and avoid the need for customers to leave their houses. We appreciate this may be disappointing to some, but strongly believe it is the right thing to do.

We will, as announced yesterday, be continuing to run a home delivery service. Our reasons for this are as follows:

  • It is entirely in line with government policy, and with most other retailers in the UK.
  • We are sure we can keep our people safe whilst doing so, as they work in large warehouses in small teams, and we have brought in a series of further distancing measures and guidelines to protect them. 
  • There is a clear desire from our customers for us to continue doing so, given the backlog of orders and continued popularity of our website
  • By keeping wine home delivery open, we can help to alleviate strain on supermarket supply chains so they can prioritise foods and medicine 
  • And we can protect jobs

Rest assured, we have been working tirelessly throughout to keep all colleagues in the loop with government guidance, the best possible public health advice, and putting them first. We are also confident we have plenty more wine on the way. 

Our store phone lines are also open for orders, but we would ask these currently be prioritised for the orders of the elderly, key workers and those who are most vulnerable.

No colleague is being asked to come into work to either deliver, or prepare deliveries, should they feel uncomfortable doing so. We are also allowing store vans to be driven home by colleagues, and providing taxis, to remove the need to travel on public transport.

We thank you for your continued support and understanding during this time. We would urge all our customers to follow the guidance, stay home and stay safe. In the meantime we will continue to work hard to keep you all in good spirits, and our people safe.