A Message From Our CEO John Colley
With a Christmas unlike any other fast approaching, and the cut off for Majestic Christmas delivery now passed; CEO John Colley has written the below open letter to all customers as the business prepares for an unprecedented end to the festive season.
‘Dear Majestic Customer
I would like to thank you personally for your fantastic support throughout 2020, and hope that you and your loved ones are keeping safe and well.
As the 25th creeps closer, ensuring you have the right food and drink on hand for the big day (in whatever form it takes) is one of the few certainties we can plan for. We’re here to help you find the perfect bottle to spread a little joy, with our vastly improved range and expert staff. You’ll find this in 200 locations right across the UK.
Whilst we look forward to welcoming you into our stores for those Christmas treats, I just wanted to pen this brief reminder around some of our guidelines to help us keep our colleagues and customers safe.
You will notice some differences in your local Majestic branch this December, such as a traffic light system upon entry or the suspension of our free tastings (if in Tier 3 areas). These are alongside our strict COVID guidelines on distancing, mask use and hygiene measures – which you can find in full here.
I would kindly ask that you remain mindful of ensuring we help to keep everyone connected with Majestic safe. Please be respectful of our guidelines and our colleagues. They have had an unbelievably challenging year too – and we’re incredibly proud and grateful for their work.
Preparing for our 40th Christmas as a business has been quite unlike anything else we’ve experienced. As the supermarkets fill up, we’re sure we can offer you a calmer, better experience as you pick those Christmas wines. We’ve brought in plenty of extra bottles across our stores (over 2m more than last year in fact), staffing and protective equipment to ensure that you can shop with us safely this December.
All that remains for me is to wish you all a Merry Christmas and a happy new year – however you are spending the festivities.